Navigate to the ubiquiti downloads site and locate the firmware version that matches your backup.Using ssh login to theIpAddressOfYourCloudKey password ubnt.To use the backups you need to upgrade your cloud key firmware to the same version. The reset put me on an older ubiquiti firmware version than the cloud key backups somehow. If you see oddities in the unifi dashboard like missing a USG just give it more time to catch up.īut what if my backups have a an newer, incompatible, firmware version than what the cloud key reset to? 😱 This wipes out all the backups stored on your. Solution 2: Reset the cloud key to defaults and restoring settings from backup. You can filter those devices by type (UniFi. Ubiquiti Device Discovery Tool is an app allowing you to discover and see Ubiquiti devices on your local network. This should restore everything back like you had it. The description of Ubiquiti Device Discovery Tool App. Select the option to restore from your backup and point to the saved backup from earlier.Navigate to theIpAddressOfYourCloudKey and login as root / ubnt.Use the ubiquiti device discovery tool - chrome extension to find your cloud key's new ip address on the network.After a good amount of time your cloud key will restart and will likely have a different IP address.So, for my future self, and the benefit of others, below are the steps to recover your UC-CK cloud key. The workaround worked well until a couple weeks ago when it randomly happened again without a power outage as the cause. I might not have power, but I'll have the internet to keep me distracted all day 😂 The first time my cloud key failed my neighborhood was dealing with semi-frequent blackouts for 4 hours at a time before the power utility could restore power-some sort of underground powerline issue.Īs a workaround, I ended up buying an APC UPS 1500VA UPS that let's you connect another battery to it which gave me a ridiculous uptime for my modem + USG + US-8-60W switch + UAP AC Pro + UC-CK cloud key at 8 hours. This means any time there is a power loss you are at risk of corrupting the cloud key's mongo database 😢 The cloud key uses a mongo database that does not handle sudden shutdowns very well. It hangs at login indefinetly after submitting my username and password. When this occurs I'm unable to login to the unifi controller software's web interface. In both cases, the cloud key's status LED was showing a white LED light instead of the normal blue.
Once at this stage you can, and should update the UAP's firmware.ħ.In general, I've been very happy with my Unifi cloud key for managing my Unifi network, but there have been 2 occasions over the past couple years where the cloud key has encountered unrecoverable failures. Once finished, your controller will adopt and the Unifi Network Controller will be where you manage your UAP from here. If you do not have a Cloud Key, skip this step.Ħ. For example, if you have a Cloud Key please enter the Cloud Key username and password at this stage and you will be able to make any changes to your new UAP remotely. This stage requires you to enter your Ubiquiti Cloud credentials to enable Cloud Access. At the controller access page you will need to create an Admin account for future use to log into your UAP Controller.ĥ. The next step can be configured later on, but if you know what you would like your SSID (Wifi) Username/Password to be you can enter it here.Ĥ.
Tick the box next to 'device name' to adopt one or multiple UAP's to your network.ģ. If your UAP is plugged in correctly it should load here. This quick identification results in a LAN that interoperates smoothly and.
Please select your country and timezone.Ģ. The device uses this information to identify a variety of devices quickly. Your Unifi Wizard Setup Wizard should load on prompt through the Ubiquiti Device Discovery Tool. After signing in, don’t forget to go to the Configure tab, and change Mode from UniFi Video to Standalone and then save the changes.
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